---
title: "Feature Request Tracking for Marketplaces | FeatureBot"
url: https://featurebot.com/solutions/marketplaces
description: "Two-sided marketplaces need two-sided feedback. See what buyers want vs sellers—weighted by the GMV each brings."
---

For Marketplaces

# Feature Request Tracking for Marketplaces

Sellers want faster payouts. Buyers want lower fees. Now what?

Two-sided marketplaces need two-sided feedback. See what buyers want vs sellers—weighted by the GMV each brings.

## The Problem

Your feedback is one giant pile. Buyer requests mixed with seller complaints. Your $1M GMV seller getting the same weight as someone who browsed once. No way to tell if a feature helps supply, demand, or both.

You built something for buyers. Sellers got mad. You built something for sellers. Buyers left. The balance is broken.

Marketplaces die from one-sided roadmaps.

## The Solution

FeatureBot splits feedback by marketplace side automatically. Buyer requests here. Seller requests there. GMV attached to everything. That seller asking for faster payouts? They do $2M GMV. Maybe listen to them.

Balance both sides. Grow the whole market.

Ready to see it in action?

14-day free trial. No credit card required.

[Start Free Trial](/signup)

## Built for Marketplaces

### Buyer vs seller—separated

Automatic segmentation. See what each side wants without the messy spreadsheet.

### GMV attached to everything

$1M GMV seller asks for something? You see the number. $100 buyer complains? You see that too.

### Spot liquidity problems

Sellers asking for better discovery? Buyers asking for more selection? That's the same problem.

### Power users highlighted

Your most active traders know what's broken. Their feedback floats up.

### Win-win features surfaced

Some requests help both sides. AI identifies features that grow the whole marketplace.

## How It Works

Step 1

### Tag buyer vs seller

Pass user type and transaction data. Widget handles the rest.

Step 2

### Capture from both sides

Same widget, different context. Feedback segmented automatically.

Step 3

### Build for marketplace health

See both sides. Balance your roadmap. Grow GMV for everyone.

## See What Both Sides Need

14-day trial. Stop breaking the marketplace balance.

[Start Free Trial](/signup)[See All Features](/#features)

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