For Marketplaces

Feature Request Tracking for Marketplaces

Sellers want faster payouts. Buyers want lower fees. Now what?

Two-sided marketplaces need two-sided feedback. See what buyers want vs sellers—weighted by the GMV each brings.

The Problem

Your feedback is one giant pile. Buyer requests mixed with seller complaints. Your $1M GMV seller getting the same weight as someone who browsed once. No way to tell if a feature helps supply, demand, or both.

You built something for buyers. Sellers got mad. You built something for sellers. Buyers left. The balance is broken.

Marketplaces die from one-sided roadmaps.

The Solution

FeatureBot splits feedback by marketplace side automatically. Buyer requests here. Seller requests there. GMV attached to everything. That seller asking for faster payouts? They do $2M GMV. Maybe listen to them.

Balance both sides. Grow the whole market.

Ready to see it in action?

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Built for Marketplaces

Buyer vs seller—separated

Automatic segmentation. See what each side wants without the messy spreadsheet.

GMV attached to everything

$1M GMV seller asks for something? You see the number. $100 buyer complains? You see that too.

Spot liquidity problems

Sellers asking for better discovery? Buyers asking for more selection? That's the same problem.

Power users highlighted

Your most active traders know what's broken. Their feedback floats up.

Win-win features surfaced

Some requests help both sides. AI identifies features that grow the whole marketplace.

How It Works

Step 1

Tag buyer vs seller

Pass user type and transaction data. Widget handles the rest.

Step 2

Capture from both sides

Same widget, different context. Feedback segmented automatically.

Step 3

Build for marketplace health

See both sides. Balance your roadmap. Grow GMV for everyone.

See What Both Sides Need

14-day trial. Stop breaking the marketplace balance.

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