Terms of Service

1. Acceptance of Terms

By accessing and using FeatureBot ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

FeatureBot is a feedback collection and management platform that allows businesses to collect, organize, and analyze user feedback. The Service includes a widget for collecting feedback, a dashboard for managing feedback, and various analytics tools.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Violate any laws in your jurisdiction
• Infringe upon the rights of others
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Collect user data without proper consent

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You are responsible for ensuring that your collection of feedback from your users complies with applicable privacy laws and regulations.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by FeatureBot and are protected by international copyright, trademark, and other intellectual property laws.

7. Subscription and Billing

Paid features are billed in advance on a monthly or annual basis, depending on your chosen plan. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period.

Free Trials: Certain plans may include a free trial period. During the trial, you will have access to the plan's features without charge. Your payment method will be charged at the end of the trial period unless you cancel before the trial ends.

60-Day Money-Back Guarantee: If you are not satisfied with your paid subscription, you may request a full refund within 60 days of your initial purchase. To request a refund, contact us at [email protected]. This guarantee applies to first-time subscribers only and is limited to one refund per customer.

After the 60-day period, refunds are provided at our discretion on a case-by-case basis.

Price and Plan Changes: We reserve the right to modify our pricing, plan features, and plan offerings at any time. For existing subscribers, we will provide at least 30 days' notice before any price increase takes effect on your account. You may cancel your subscription if you do not agree to the new pricing. Changes to plan features or the introduction of new plans may occur without prior notice.

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

11. Contact

If you have any questions about these Terms, please contact us at [email protected].